Terms & conditions


Payment 

We accept Visa, Mastercard and American Express via our Paypal payment. 

  

Shipping 

We ship our products internationally from Denmark. Products will be dispatched on regular working days. If you are located in an EU country you should expect 3-5 days of delivery. If you are in a country outside the EU you should expect a 5-8 days delivery. Please note that local charges (customs duty, sale tax) may be added to your order, depending on region and local custom duties. These charges will be at your own expense.

 

Claims and returns

We offer a 14 days right of return. The products has too be in mint condition and the packaging unbroken. The customer will have to pay for shipment and any payment and toll fees. Returns should be advised prior by email and we will  provide you with the return address. We wish to provide the best possible service but please note that our products are handmade after order so we ask you too think twice and avoid impulse buying you will regret and return. If in doubt - sleep on it.

 

Product disclaimer

The products in Flowmarket are sold as inspirational artistic objects for sculptural display and pondering. The liquid inside the bottles (water/syrup mixture) is not to be ingested, injected, applied or used in any way or form. When you buy a product from us you agree to these terms that you as purchaser take the full responsibility of the use of the products and any damages occurring from using it in any way. We disclaim all liability for the potential consequences of how you or other people choose to use the Flowmarket products. 

 

Data & privacy policy

We only collect your data, such as name, address and email for us to fulfil and ship your order. We handle your personal information in the strictest confidentiality. We will never give any personal information to third parties. Your data is kept in our standard Shopify database system. You can write us anytime and ask us to delete your data on: info@theflowmarket.com. We never send you newsletters or invitations unless you have signed up for receiving such.

 

Copyright

All elements of the Flowmarket and www.theflowmarket.com is protected by copyright law. Any elements used from here commercially requires direct written approval from Flowmarket ApS.